Answer accepted. We have implemented a similar use case where we are setting the approvers to a particular group. We are triggering the rule on issue transition, check for the values of a custom field (Department) and set the approver to a Group accordingly. This can be customised as per the use case. Also, when a group is set as an approver
Jira smart values - users; Jira smart values - approvals; Scenario. Let's consider a Jira Service Management Project that has two levels of approvals (each one requires single approval): Initial Validation - First Approval Step; Secondary Approval - Determined depending on the issue characteristics
How can I format Insight field in smart values. Alexander Yordanov Apr 08, 2020. Hi, I'm having trouble with formatting Insight (Mindville) fields in smart values. I'm using Automation for Jira to send an email with a smart field like: Business Unit: { {issue.customfield_16600}}. And the value in the email is:
Related smart values: Jira smart values - projects. Rule will run when a project is created. For example, this could be useful if you want to create a set of default issues that should be included in all Jira projects. Scheduled. Related smart values: {{issue}} This rule runs on a specified schedule.
Go to Project Settings > Project Automation (on left-hand menu) Press Create Rule in top-right corner. Select the Trigger "Issue Created" and press Save. Next Select to add an Action, and choose "Edit Issue". Select the field Label. Select the options icon (3-dots) - and choose "Add/remove values". Use an appropriate Proforma smart value, for example for a text field, use: {{issue.properties."proforma.forms.i1".state.answers.AAA.text}} AAA is the Question ID, which you want to locate. To check each question, to verify which ID relates to which, create a smart value line for the number of questions you have - so I had 15 on my form, thus uUYOlly. 27329723046842233835926
